Frequently asked questions

The reception is open:
From the opening of the campsite in April, May and June: daily from 9am to 7pm. Until 8pm on Fridays.
In July and August: daily from 9am to 8pm
In September: daily from 9am to 12:30pm and from 1:30pm to 7pm
From October to March (except second half of December): offices open Monday to Friday from 9am to 12:30pm and from 2pm to 6pm.

The campsite and all services are open from April 10, 2026 to September 20, 2026.
The gîtes are open all year round.

Our offices are open all year round and online booking is available 24 hours a day!

The Mané Guernehué estate has a total surface area of 20 hectares. In a 10-hectare landscaped park, you’ll find a vast choice of pitches and rentals (414 including 242 mobile homes).
Ponds, ideal for walking and fishing in a beautiful natural setting, are located below the property. Part of the site slopes down towards the ponds. In this part, the pitches are terraced. The rest of the terrain (the vast majority) is flat.
Thanks to the“preferential location” option, you can select the part of the estate where you want to be.

Les animaux sont les bienvenus au camping Mané Guernehué, sauf exception dans certains quartiers de mobil-homes et dans les gîtes.

Un supplément est demandé.

Les chiens et animaux doivent être tenus en laisse et ne doivent pas être laissés seuls sur l’emplacement, même enfermés, en l’absence de leurs maîtres qui en sont civilement responsables.

Pour la promenade quotidienne, préférez les espaces naturels en périphérie du camping.

Nouveautés 2026 : découvrez la canidouche, le toutoubar et un parc entièrement dédié à vos compagnons à quatre pattes !

Les modalités de remboursement en cas d’annulation sont précisées dans nos Conditions Générales de vente, partie « Annulation ». N’hésitez pas à les consulter ou à nous contacter pour toute question complémentaire.

Article 4 des Conditions Générales de vente : Annulation du fait du campeur
En cas d’annulation du fait du campeur, sauf en cas de force majeure, les conditions d’annulation et de remboursement sont les suivantes. Toute demande d’annulation devra obligatoirement être communiquée par courrier à l’adresse postale du camping Yelloh! Village ou par e-mail (info@camping-baden.com). Les annulations transmises par téléphone ne pourront pas être prises en compte. Toute annulation entraine la résiliation de la réservation et le camping se réserve le droit de proposer à nouveau l’hébergement à la location.
a. En cas d’annulation de la part du campeur sans souscription à la garantie annulation
Pour l’une des raisons suivantes et ce jusqu’à sa date d’arrivée :
•Fermeture des frontières par décision administrative,
•Fermeture administrative du camping,
•Limitation des déplacements à un nombre de kilomètres par décision administrative ne permettant pas de venir au camping,
Un bon à valoir, d’un montant correspondant à l’intégralité des sommes versées, valable deux ans, sera émis par le camping. En cas de refus de la part du client de ce bon à valoir, il sera remboursé, sur demande, du montant correspondant.
Pour toutes autres raisons:
• Cas 1 – Annulation jusqu’à 16 (seize) jours avant le début de séjour.
L’acompte de 25% du montant du séjour sera conservé par le camping au titre des frais d’annulation. Les sommes versées, déduites du montant de l’acompte, seront remboursées. Si le paiement a été effectué en partie ou en totalité avec un bon à valoir d’une valeur supérieure à l’acompte : l’acompte de 25% du montant du séjour sera conservé par le camping à titre de frais d’annulation. Un nouveau bon à valoir non remboursable d’une durée de 2 ans utilisable dans le camping où le séjour a été annulé sera émis avec un montant du bon à valoir initial déduction faite de l’acompte de 25%. Le reste des sommes versées autres que le bon à valoir sera remboursé.
• Cas 2 : Annulation entre J-15 et J-8 avant le début du séjour. Une somme de 50% du montant total du séjour sera conservée par le camping au titre des frais d’annulation. Un bon à valoir sera émis d’un montant correspondant aux sommes versées déduction faite des frais d’annulation de 50% du montant total du séjour. Ce bon à valoir est non remboursable, non cessible, utilisable uniquement dans le camping où le séjour a été annulé et a une durée de validité de deux ans.
• Cas 3 : Annulation entre J-7 et J-0 avant le début du séjour. La totalité des sommes versées, soit la totalité du montant du séjour, est conservée par le camping. Aucun remboursement ne sera effectué. Si le client ne se présente pas au camping dans les deux jours suivants le début de la date de son séjour et sans en avoir informé le camping par courrier ou par e-mail au préalable, la réservation sera considérée comme annulée par le client. Le camping se réserve donc le droit de proposer à nouveau l’hébergement à la location.

The terms and conditions of reimbursement in the event of cancellation after having subscribed to the cancellation guarantee are specified in our General Terms and Conditions of Sale, “Cancellation” section, as well as in the conditions of the cancellation guarantee. Please consult them or contact us if you have any further questions.

Article 4 of the General Terms and Conditions of Sale : Cancellation by the camper

b. In the event of cancellation by the camper with a cancellation guarantee.
The sums paid are covered by the guarantee according to the general cancellation conditions. If the reason is not covered by the cancellation insurance or if the file is refused by it, the general sales conditions of paragraph 4 a. (previous question) apply and the cost of the cancellation insurance will be deducted from the sums paid in the event of cancellation.

CANCELLATION GUARANTEE CONDITIONS

1/ EXPLANATION OF WARRANTIES
The following events are covered by the warranty:
a- Serious illness, accident or death :
* yourself or any other person expressly mentioned in the reservation contract
* your spouse (or any person living in the same household)
* your direct ascendants or descendants
* your brothers or sisters * your sons-in-law or daughters-in-law
b- Major damage to your premises, whether business or private, a principal or secondary residence, as a result of fire, explosion, water damage or theft, occurring within 48 hours of the start of the holiday and requiring the restoration of the premises and your presence on site.
c- Serious damage to your vehicle as a result of an accident occurring within 48 hours of departure and preventing you from using it.
d- Modification of your vacation dates, imposed by your employer, occurring after booking and affecting the period of your stay.
e- Dismissal of yourself (or your spouse) provided that the notice to attend the interview is sent after the holiday has been booked.
f- Transfer by you (or your spouse), at your employer’s initiative, involving a change of address, on the express condition that notification is given after the holiday has been booked. In order to be covered, each event must occur after the insurance has been taken out.
DEFINITIONS
Illness: an alteration in health duly certified by a competent medical authority, preventing the patient from leaving the home or hospital where he/she is being treated at the start of the booking period and implying the absolute cessation of all professional or other activity.
Accident: any unforeseen and sudden event, causing bodily injury to the person booking, not resulting from his/her intentional act, and preventing him/her from taking part in the stay booked.
INSURANCE IS NEVER PROVIDED FOR LOSSES RESULTING FROM:
– your actions other than those provided for in the contract
– facts known prior to booking, it being specified that the unforeseeable aggravation of a pre-existing illness does not constitute a known situation
– complications or childbirth occurring after the end of the 6th month of pregnancy
– psychological illness not requiring hospitalization at the time of stay
– surgery or medical intervention scheduled prior to booking the stay or which may be carried out afterwards – drunkenness, use of drugs, impairment of health resulting from the absorption of non-prescribed medication
– contraindication of vaccination or air travel due to pre-existing health problems
– civil or foreign war, riots, attacks, civil commotion
– epidemics, nuclear or chemical incidents, natural disasters
– failure to provide the services specified in the initial booking contract, for whatever reason.
2/ NATURE AND AMOUNT OF GUARANTEES
In the event of cancellation of your stay, the MANE GUERNEHUE campsite will reimburse you for the sums paid and actually collected, in accordance with the conditions of the initial reservation contract. The guarantee premium, any booking fees, and any charges and services not included in the calculation of the premium are never refunded. In the event of cancellation, a ceiling of €3,800 (incl. VAT) is applied per claim.
3/ EFFECTIVE DATE
Cancellation cover takes effect from midday on the day after payment of the premium and for the period from the reservation date to the day before the holiday.
4/ CLAIM DECLARATION
Any cancellation of a reservation must be made in writing and sent to the MANE GUERNEHUE campsite (registered letter with acknowledgement of receipt) within 5 working days of the date on which you became aware of the cancellation.

To cancel your booking, please send us your request in writing, by e-mail.
The date of receipt of your message will be taken as proof, in accordance with our General Terms and Conditions of Sale.

You can modify your booking according to availability and the conditions set out in our General Terms and Conditions of Sale.
Please contact us directly for any modification request.

Extract from the General Terms and Conditions of Sale:

CANCELLATION AND CHANGES
1. Changes to your booking
Customers may request changes to their stay at the same campsite (dates, type of accommodation, options) by writing to the campsite (by post or e-mail), subject to availability and possibility.
No postponements will be accepted for the following season. In the absence of a modification, the customer will have to make his stay in the initial conditions of reservation or cancel it according to the conditions of the cancellation insurance.
– Requests to increase the length of your stay are subject to availability and current rates.
– Any request to reduce the length of your stay is considered a partial cancellation and will be subject to the cancellation and interruption of stay conditions.

Wi-Fi is free and available throughout the campsite, subject to coverage and signal quality depending on the area.

In rental or gîte : Arrival from 4 pm / departure before 10 am

Pitches: Arrival from 2 pm / departure before 12 am

For late arrivals after reception has closed, please contact the office on the day of arrival. A letter containing all the necessary information will be posted for you at the reception door.
Please note that the gates are closed between 11pm and 7am. If you arrive when the gates are closed, you can park in the outdoor parking lot at the campsite entrance.

In case of departure before the opening of the reception: Please come to the reception the day before. Leave the keys in the letterbox in front of reception.

As stipulated in the general terms and conditions of sale, you must pay a deposit on arrival when you hand over the keys to your rental accommodation(mobile home, gîte or pitch with private sanitary facilities).
The deposit of 200 euros can be paid in the form of anon-debiting bank imprint (non-debiting pre-authorization) or by check. Please note that some foreign banks may block the amount of the deposit, without actually debiting it.
At the end of your stay, after checking your accommodation, we will send you an e-mail within a maximum of 8 days of your departure to confirm the cancellation of the pre-authorization or the destruction of the check, if the rental is clean and with no damage noted. We will contact you if there are any problems. The price list is available at reception.

Unfortunately, we are not VACAF-approved and cannot accept VACAF subsidies as a means of payment.

Yes, vacation vouchers and Chèques-Vacances Connect are accepted to pay for your stay at the campsite.
For payment of activities, we only accept paper vacation vouchers.

The wristband given to you on arrival must be worn at all times during your stay. For your safety, all persons on site must wear a wristband.
This allows you to pass the access control to the water park and indoor pool.
The bracelet is also a cashless wristband, allowing you to pay for services and activities during your stay without any hassle.
Find out more about the cashless bracelet

Yes, we do offer gift cards. Simply fill in the form on our website and send it to us.
Click on this link
Download the gift voucher request form,
Choose the amount and method of payment,
Return the completed form with payment.

Activities and services can be booked on our website in the online store by clicking on this link or on site at reception.

On the Yelloh! Village mobile app, you’ll find all the information you need to prepare, organize and enjoy your vacation.
You can also view the entertainment schedule.

Click here to download the application on Apple Store

Click here to download the application on Google Play

When you join the Yelloh! Plus! loyalty program, you’ll benefit from exclusive promotional offers and points earned with every stay. You’ll also benefit from free nights: you can reuse these points on the type of accommodation you want in all Yelloh Village campsites on your next stay (except from July 1 to August 31).

If you would like to join the Yelloh! Plus loyalty program, please contact the reservation center on 04 66 739 739.

Identification, your booking voucher and, if you’re traveling with a dog, its health record.

Yes, we have set up a late arrival procedure.
Please let us know the day before or the same day so that we can inform you.

The reception is open:
From the opening of the campsite in April, May and June: every day from 9am to 7pm. Until 8pm on Fridays.
In July and August: daily from 9am to 8pm
In September: daily from 9am to 12:30pm and from 1:30pm to 7pm.

Only CB and cashless payments are accepted on site in the various campsite services.
The waterproof cashless wristband given to you on arrival allows you to pay for services and activities during your stay without hassle. It also gives youaccess to the water park and indoor pool.
On arrival, when you receive your cashless wristband, you will be asked to create a cashless account. If you haven’t received a welcome e-mail, click on the link provided, then click on “Forgot password” and create a password.
Charge your bracelet: online (credit card) or at reception (cash, cheque, vacation vouchers, credit card). You can load your bracelet as many times as you like during your stay. Then use your wristband to pay for your purchases in all our services.

At the end of your stay, if you have credits left over and intend to return to Mané Guernehué in the same season, keep your bracelet: you can use your credits the next time you stay at Mané Guernehué in the same season. Alternatively, you can return your bracelet to reception to be recycled.
Within 2 weeks of the end of your stay, log in to your account to request a refund of any remaining credits. There is no refund fee. The minimum refund is 3 euros. An administrative delay is necessary before the refund appears in your bank account
No refunds will be made at the end of your stay for any charges made to vacation vouchers.
For any problem concerning the refund: send us an e-mail to info(@)camping-baden.com. Include your name, chip number and the problem encountered.
Please do not hesitate to contact reception if you have any questions.

You can bring your own charcoal barbecue. Electric barbecues are not permitted. Some mobile homes are equipped with charcoal barbecues or gas plancha. There are also communal barbecues on site and a picnic area with a communal gas plancha, next to the petanque courts and a playground.

In the event of a prefectoral decree relating to severe drought, the use of charcoal barbecues is prohibited.

Yes, activities can be booked in advance on our website: click on this link to access the online store.

The campsite can be reached by various means of transport:
By train:
The nearest stations are Auray and Vannes.
From either station, you can reach the campsite by bus (depending on routes and periods) or cab / VTC.
By bus:
A number of bus routes serve the commune and surrounding area. We advise you to check timetables and connections in advance, especially in high season.
By cab or VTC:
Taxis and VTC services are available from Auray and Vannes train stations, as well as from the main towns in the surrounding area.

For mobile homes, pitches with private sanitary facilities and gîtes, the following are required:
With and without cleaning package:
Check that you haven’t forgotten anything in the cupboards,
Clean the kitchen, wash and dry the dishes. Defrost, turn off the fridge and freezer and leave the doors open,
Empty and clean the dustbins and coffee filter,
If you have sheets and towels, put them in the blue bag,
Put the furniture back in its place,
Turn off the main circuit breaker.
If you wish to leave before reception opens (9am), please come to reception the day before. When you leave, you can leave your keys in the letterbox in front of reception.

Without the housekeeping package, don’t forget ..:

Thoroughly clean kitchen and household equipment (oven, fridge, hob, microwave, etc.)
Sweep and wash floors and under furniture,
Clean sanitary facilities, bathrooms and windows,
Clean marks on doors and windows,
Fold away cot (clean),
Store and clean garden furniture,
Empty and clean barbecue/plancha, if fitted.

On your departure, we invite you to drop off the mobile home keys at reception. Your rental will be checked. The deposit will be forfeited if the rental is clean and undamaged. You will receive an e-mail within 8 days of your departure to inform you of this. We will contact you if there are any problems. The price list is available at reception.

You can request it at the end of your stay at reception or by e-mail.

If you wish to leave before reception opens (9 a.m.), please come to reception the day before. On your departure, you can leave your keys in the letterbox in front of reception.

If you forget, please contact the campsite. We can organize a return shipment via L’Host, at your expense.

We carefully read your ratings and comments and process them to improve our services.
After your stay, you will receive an e-mail message asking for your opinion on your overall experience as well as on the campsite, the accommodation or camping pitch, the swimming pool, the activities and entertainment and the various services. Your overall satisfaction rating is very important to us.

The aquatic area is open throughout the campsite’s opening period.

Food and drink are not permitted in the pool area. The bar and restaurant are at your disposal, and you can eat and drink on the terraces facing the pool.

Swimming pool opening hours are 10:00 am to 7:00 pm in low season and 10:00 am to 8:00 pm in high season.
An evening “Piscine nocturne” is available until 10 pm, subject to confirmation on the entertainment schedule.

The pool closes at 7pm in low season and 8pm in high season. A “Piscine nocturne” evening is offered until 10 pm, subject to confirmation on the entertainment schedule. Other evening events can be organized at the pool by our entertainment teams.

Pets are not allowed in the pool area.

Yes, all pools are heated as soon as the campsite opens. Outdoor pool temperatures may vary according to weather and air temperature.
In the indoor pool, the water is heated to 29°C and the ambient air to 25°C.

Swimsuits and swimming shorts are permitted in the pool. Long shorts not intended for swimming are forbidden.

The water park and indoor pool are unsupervised. Children are under the supervision and responsibility of their parents. At peak times, the lifeguard(s) will ensure that the instructions are followed and that the slides are in good working order.

Visitors may be accepted outside July and August, at a daily rate, subject to prior agreement with the campsite and up to a limit of two visitors per pitch. They remain the responsibility of the residents and must be registered at reception by the latter. Visitors do not have automatic access to the swimming pool. Please ask at reception.

Activities are offered throughout the season. The schedule is updated daily, with a reinforced program in July/August. It is posted every week at reception or at the entertainment desk, as well as on the Yelloh Village app.

Entertainment times vary according to the activity, and are shown on the entertainment schedule: posted every week at reception or at the entertainment desk, and on the Yelloh Village app.
In July and August, entertainment may extend into the evening, generally ending around 11:00 pm.

It is not possible to reserve free events.

The new playground will delight children from an early age:

• a multi-activity structure for toddlers, with slides and playhouses, accessible from 6 months or 2 years,
• a large play structure with tower, tubular slide, climbing games and manipulative activities, for ages 2 and up,
• spring-loaded games from age one: caterpillar and tractor,
• and a gantry crane for children aged 2 and over.

Children aged 5 and over are admitted to the kids’ club, subject to availability.

The schedule is posted at the campsite reception, in front of the entertainment office, or can be accessed directly on the Yelloh Village app.

The equestrian center Centre équestre Mané Guernehué is adjacent to the Mané Guernehué campsite.
Around 40 sport horses and ponies, including Shetlands, graze in the meadows around the center, so you can easily catch a glimpse of them during your stay.
The equestrian center allows you to enjoy horseback riding in complete freedom and in the best possible conditions.
Poney Club de France and Cheval Club de France accredited, it complies with the quality commitments of the Écoles Françaises d’Équitation. These labels are awarded to clubs offering introductory, advanced and advanced riding lessons for both ponies and horses.
Open all year round with a qualified instructor, it offers :

• riding lessons
• one-hour guided walks
• pony rides for younger children (accompanied by parents)
• Courses are also offered during the February, Easter, summer and All Saints’ vacations.

Book your equestrian activity online.

Activities can be booked via our website: click on this link to access the online store